TRAVEL COUNSELOR

CWT’s travel counselors deliver the perfect trip.

"CWT keeps on creating innovative ways to provide excellent service and maintain its high standards."

Abegail Santos, Travel Counselor

Our travel counselors and those who support them are the face of CWT around the world. They are the foundation of our business model and the service we deliver to our clients. Individually and collectively, they delight the traveler and travel arranger, build commercial value, and strengthen the CWT brand. Travel counselors and Traveler Experience support teams allow us to fulfill our commitments to clients, shareowners and suppliers, thus contributing to the success of CWT overall.

Travel counselors work with their clients to build smart itineraries for travelers, delivering:

Informed and insightful recommendations

A consistent and efficient booking experience

Service and value exceeding our client expectations

The optimum traveler experience

Your Responsibilities

Delight the traveler or travel arranger

Build our business value

Embody the CWT brand values

Desired skills

Customer service

Excellent communication skills

Fluency in English

Abilities & traits

Doing the right thing

Working with passion

Putting the customer first

Apply for a travel counselor job

"CWT is a global company that feels like a small employer, where I'm valued and not just a number.
I have had so many opportunities and there is still room to grow."