7 reasons our employees love us

Our people come first

And why you will too

Our philosophy of B2B4E – business to business for employees – is testament to the fact that, at CWT, people do come first. This approach isn’t limited to our travelers; it starts and ends with our own employees.

That’s why it’s so important to us that we provide an environment in which our people can genuinely enjoy their work. Read on to find out why our employees love working for CWT – and why you will, too.

1. The chance to be part of a winning team

With US$1.7 billion in new sales in 2018 and a transaction volume of US$25 billion, we are the recognized leader in our industry.

2. Diverse, multicultural working environment

Our 12,000+ employees collaborate across around 140 countries and territories and with over 90 nationalities among us, our workforce is truly diverse.

We’re proud to be able to say that the percentage of women in senior management roles at CWT rose to 50% in 2022 and continues to increase.

3. We love to innovate

We provide outstanding technology to our clients, including our all-in-one mobile app, myCWT (4.5-star rating on Android and Apple, with more than 550 registrations on the app per day). In line with our 3.0 digital strategy, we’re continually looking for ways to leverage technology and data in order to shape - and ultimately, transform - the business travel industry. One of our latest innovations is in AI (Artificial Intelligence) and chatbot technology, which we’re using to personalize and enhance the experience of every traveler.

4. We have loyal customers

We have an impressive 97.6% client retention rate in 2022 and more than 75% client satisfaction. What’s not to love?

5. Friendly and supportive colleagues

CWT’s company culture is based on collaboration and mutual respect. Ask any CWT employee about the dynamic between colleagues and you will hear words such as inclusive, supportive, openness and dedication. But don’t take our word for it – hear it from our people directly.

6. Strong career & development opportunities

We understand that we are only as good as our people. That’s why offering excellent career opportunities and professional development ranks so high on our priority list – to the extent that we provide 87,000+ hours of training per year to our talented employees around the world. Whether it's on-the-job training, special assignments, mentoring or formal training, our employees are encouraged to actively learn every day - and are rewarded for doing so with new roles and challenges.

7. We make a difference...for good!

Environmental, Social and Governance (ESG) is part of our DNA. Whether we’re talking about business ethics, volunteering or the environment, we work together to try to do what’s right, every day. We're proud to have been rated gold and platinum awards by EcoVadis, an independent and internationally-recognized agency which rates companies across the world based on their CSR (Corporate Social Responsibility) performance. Want to know more? Take a look at our ESG initiatives

Find your fit

Integrity, leadership, caring and passion really are at the heart of everything we do at CWT. If these core values are as important to you as they are to us, you could be exactly what we’re looking for – and we think we could be a great fit for you, too.

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